IKEA is a multinational group of companies that designs and sells ready-to-assemble furniture (such as beds, chairs and desks), appliances, small vehicles and home accessories. Since January 2008 it has been the world's largest furniture retailer. Founded in Sweden in 1943, IKEA owns and operates 353 furniture stores in 46 countries since June 2015.

The company is known for its modern architecture for various types of appliances and furniture, and its interior design is often associated with environmentally friendly simplicity. In addition, the company is known for its attention to cost control, operational detail and continuous product development - corporate features that have enabled IKEA to reduce its prices by an average of two to three percent in the ten years to 2010 in a period of global expansion. The IKEA Group has a complex corporate structure and is controlled by several foundations based in the Netherlands, Luxembourg and Liechtenstein.

The problem: 

How can productivity and quality of manufacturing in the processing plant be improved?

During the production of various furniture equipment, Ikea wanted to identify the bottlenecks so that the supervisor could assign more workers to a particular process. Ikea also wanted to have real-time access to production data, with transparency creating pressure to perform and ensuring continuous improvement. It also needed production planning that could issue real-time instructions from the back-end server at the touch of a button.

The Solution:

Commercial tablet with secure OS and hardware protection

In 2015 Ikea installed 300 units of several commercial tablets (kiosks) in the production line to recreate and reinforce digital messages. This kiosk helped the production team provide more accurate data capture and faster workflow. Revenues from the project are approximately $200,000 to $300,000 USD. Poland is the first production site and IKEA will expand to other production sites.

The JARVIS tablet makes this possible for Ikea:

1. Providing instructions in electronic form by using tablets has led to reliable traceability and improved productivity.

2. Improve workflow production time by data acquisition

The control process and the procedure on the machine force the workers to be more careful when operating the machines.